Give customers controlled self-service in the Jira Service Management portal
Portal Edits for Jira Service Management lets project administrators create controlled actions that customers can use directly from the Jira Service Management Customer Portal request view.
Administrators decide which request types, fields, users, and business conditions apply to each action.
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New to Portal Edits ? Create your first action, choose the fields customers can update, and test the experience with a customer account.
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❓ FAQ and Operational Limitations
🔒 Trust, Privacy, and Security